Shipping policy

Shipping Policy

We aim to deliver your order quickly, securely, and discreetly. Please review our shipping guidelines below.

Processing Times

Orders are processed within 1–2 business days (excluding weekends and holidays).
During peak periods, processing times may be slightly longer, but we always work to get your order out as soon as possible.

Shipping Options & Delivery Times

Delivery times begin after your order has been processed.

Shipping Method	Estimated Delivery Time	Notes
Standard Shipping	3–5 business days	Tracked delivery
Express Shipping	1–2 business days	Priority dispatch
International Shipping	Varies by destination	Customs delays may occur

Delivery times are estimates and may vary due to courier delays, weather, or high‑volume periods. (certain items may not qualify for certain delivery timescales please see each item description for more detail)

Shipping Fees

Shipping costs are calculated at checkout based on your location and chosen delivery method.
Free shipping promotions (if applicable) will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your parcel’s journey.

Incorrect Address or Delivery Issues

Please ensure your shipping details are correct at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If a parcel is returned to us due to an address error, the customer is responsible for reshipping costs.

Customs & Duties (International Orders)

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our prices or shipping fees.